Trusted Local Company
We’re rated as ‘Excellent’
Highest Quality

Frequently Asked Questions

Read answers to our most frequently asked questions 

We have compiled a list of our most frequently asked questions below.
Need more detailed information? Get in touch with us on 07703 741973

When are you open?

We are open from Wednesday 24th November to 24th December.

Where do I find The Farm Shed?

If you are coming from the top of Wilsden head up Back Lane, take the left hand turn onto Mutton Lane. At the end of Muttom Lane turn left and take the first farm track on the left.  The Farm Shed is the first building on the right hand side.

Get directions >>

Where shall I park?

Please park in the parking bays next to the farm shed.

Do you have any Covid restrictions?

Our Health & Safety Risk Assessments include COVID-19 measured.   There is a supply of fresh air flow into the farm shed since we have the shed doors open. 

We have regular cleaning schedules and checks and we ask our staff and customers to use hand sanitiser and to clean hands frequently.  If you have Covid-19 symptoms please ask someone else to visit the Farm Shed for you. We have provided spacing markers at the checkout area to avoid congestion. We provide contactless payment systems for purchases upto £100.

Are your premises disability friendly?

Yes, everything is on one level.

Do you have customer toilets?

Yes!

For your delivery service do you bring the Christmas Tree to the door?

Yes, please let us know of any access issues.

For your collection service do I need to leave the tree outside?

Yes, for your safety and our drivers’ please leave your tree outside.

Do customers need to wear face masks in the Farm Shed?

Since the shed will not be enclosed or then you are not required to wear a facemask, however we support people who wear face masks since you may come into contact with people you don’t usually meet.

Do you offer a recycling service?

Yes when buying your tree you will receive a recycle voucher. You can choose to drop this off yourself at the Farm Shed or we offer a premium collection service for a fee.

Have a question that isn't answered here?

Get in touch with our friendly team for help and advice